Monthly Archives: May 2009

Keep Twitter Out? Who else?

As I meet with local Tallahassee businesses, I find companies are still trying to figure out what to do with social media sites like Twitter, Facebook, and Myspace. The debate is whether these sites are just a trend or are … Continue reading

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Practicing Ancient Tradition in Business 2010

This week I was enjoying a cup of coffee when I noticed four people on the other side of the café huddled over their laptops.  One of the four was showing the other how to navigate through various areas on … Continue reading

Posted in Branding, New Business, Social Media Tallahassee, Web Strategy | Tagged , , , , , | 2 Comments

Looking for good tips?

Last week I went out to dinner with a business colleague.  We had a fabulous meal solving all of the economic issues of today.  Our waiter was also top notch providing us with excellent table service.  At the end of … Continue reading

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5 Questions 4 Social Web Strategist

more about “Video: The Five Eras on Social Web TV…“, posted with vodpod Mr. Owyang (black short sleeve shirt) continues his insightful tour painting fascinating pictures of the future of the social media landscape.   I subscribe to his feed at … Continue reading

Posted in Branding, Digital Media, New Business, Online Marketing, Social Media Tallahassee, Web Strategy | Tagged , , , , , , , , , | 1 Comment

Twitter and Customer Service – Part 2

If you visit your local newspaper, TV station, or radio station, I think it’s safe to say that you will find someone tuned into a police radio scanner.  Why would these media outlets engage in such an activity?  I think … Continue reading

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Twitter and Customer Service

Based on a true experience: “This past weekend I came back to my rental car to find that I couldn’t turn the ignition key at all. I tried the key while yanking on the steering wheel and the gear shift, … Continue reading

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Exchanging Customer #s for :) Loyal Avatars

In the business model of 2000, the goal was to gain more customers, assign them a customer number and watch them walk through the customer life cycle.  With the rules of free enterprise changing rapidly, assigning customer numbers isn’t going … Continue reading

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